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Engagement & Program Management Portal

Understanding customer behaviour and having the ability to act on real-time data is the foundation of our engagement and program management portal. Our robust portal drives our clients’ success by putting the control in their hands. Grow your business through targeted marketing, guide customer behaviour with segmentation and personalization, manage digital content, view financial and loyalty reports, and address customer feedback - all through one simple-to-use tool.

portal app feed

Stakeholder Portal Access

Addresses the needs of your business

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Marketing and engagement tools

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Stakeholder access to menu management, and customer and transaction data

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Executive dashboards and reporting tools

portal roles and permissions

Self-Serve App & Web Content Management

Manage your program content

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Easily edit, preview and publish content in real time

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Personalize content for unique customer experiences

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Track customers' interactions with digital content

portal media upload

Menu & Location Management

Update menu and locations with ultimate flexibility

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Manage information across all locations or individual store level

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Edit menu categories, products, options, pricing, delivery zones and LTOs

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Conduct local store or brand-wide marketing using geolocation tools

portal location management

Segmentation & Customer Data

Precisely target and engage with customer segmentation

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Customize or mirror existing segmentation

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Send brand-wide or customer specific promotions and offers

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Target customers by location, product interests, average eater cheque, etc

portal segment audience tool

Loyalty, Offers & Promotions

Drive revenue and brand awareness

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Comprehensive and customizable configurations

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Use points, credits, discounts, offers, tiers, contests and more

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Personalization for different customer segments

portal offers management

Marketing Functionality

Influence customer behaviour through existing and new campaigns

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Create, manage and schedule targeted campaigns and offers

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Reach customers by segment

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Leverage integrated push notifications, SMS and email

portal mobile messages management

Customer Feedback & Order Management

Truly understand customers’ satisfaction

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Manage customer comments and ratings, and respond to feedback

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View customers’ order history, manage refunds and issue loyalty credits

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Ensure customer satisfaction through responsive interactions

portal app feedback management

Business Intelligence & AI Tools

Action-oriented, real-time results to drive revenue

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Predictive ordering and AI driven upselling

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Take action on customer behaviour using real-time data

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Leverage dashboards, reports and other tools to inform your strategies

portal upsell management

Financial Analytics & Control

Configurable program metrics to ease your financial processes

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Detailed app and web transaction reports

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Configure reports by order, payment and more

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Location-based financial reporting

portal data analytics
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App, Web & Engagement Channels
App, Web & Engagement Channelsarrow right

Offer customers convenience and drive engagement with our multi-channel solution, including order ahead and custom loyalty programs.

Order Management Tablet
Order Management Tabletarrow right

Manage engagement and operations at store-level with enhanced features, such as order and transaction control, and payment capabilities.

Integrated Solutions
Integrated Solutionsarrow right

Enhance your business with our integrated solutions, providing you access to industry leaders with diverse offerings.