Understanding customer behaviour and having the ability to act on real-time data is the foundation of our engagement and program management portal. Our robust portal drives our clients’ success by putting the control in their hands. Grow your business through targeted marketing, guide customer behaviour with segmentation and personalization, manage digital content, view financial and loyalty reports, and address customer feedback - all through one simple-to-use tool.
Marketing and engagement tools to drive traffic, and increase sales, frequency and loyalty
Franchisee/operator access to menu management, and customer and transaction data
Executive dashboards and reporting tools to monitor program success
Easily edit, preview and publish content in real time
Personalize your content to provide unique customer experiences
Track how every customer interacts with your digital content
Manage information across all locations or at the individual store level
Revise menu categories, products, options, pricing, delivery zones and LTOs
Conduct local store or brand-wide marketing through our geolocation tools
Mirror your existing segmentation or create customized segmentation
Send promotions and offers brand-wide or to specific customer segments
Target customers by location, product interests, average eater cheque and more
Comprehensive and customized loyalty and offer configurations to support your strategies
Flexibility to use points, credits, discounts, offers, tiers, contests and more
Personalized offers and promotions for different customer segments
Create, manage and schedule targeted campaigns and offers
Reach customers by segment through integrated push notifications, SMS and email
Tie everything together through one easy-to-use, end-to-end interface
Manage customer comments and ratings, and respond to feedback
View customers’ order history, manage refunds and issue loyalty credits with ease
Ensure customer satisfaction through responsive interactions
Increase sales through predictive ordering or AI driven upselling
Analyze customer behaviour and take action using real-time data
Leverage dashboards, reports, data and other tools to inform your strategies
Export detailed app and web transaction reports to measure profitability
Configure reports by order type, payment type and more
Review location-based financial reporting
Offer customers convenience and power engagement with our multi-channel solution, including order ahead and custom loyalty programs.
Manage engagement and operations at store-level with enhanced features, such as order and transaction control, and payment capabilities.
Enhance your business with our integrated partnerships, providing you access to industry leaders with diverse offerings.