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Branded Digital Customer Experiences:
App, Web & Engagement Channels

Imagine a convenient and flexible multi-channel solution that powers native mobile apps, web, engagement and social channels. Offering in-store, order ahead and delivery combined with a custom loyalty program that allows for targeted, personalized offers and customer experiences second-to-none. That's the Smooth Commerce solution.

2 mobile phones

Multi-Channel Customer Engagement

Give customers the option to engage in the digital format of their choice

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Address new and loyal customers where and when they want to be engaged

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Coordinated and integrated experiences across all channels

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App, web, social, email, SMS and push notification engagement

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Secure & Frictionless Onboarding

Best-in-class customer engagement practices

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Guest mode and seamless registration for frictionless onboarding

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Collect actionable customer information while respecting privacy

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PCI compliant and security-minded architecture

mobile app onboarding

Personalized, Rich Digital Experiences

Compelling solutions for native mobile and web experiences

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Advanced, personalized, contextual and interactive features

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Track, measure and engage your customers

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Engagements based on customer location, interests and behaviour

mobile app

Mobile & Digital Payments

Safe, secure and feature-rich mobile and digital payment

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In-app, web and in-store payment choices

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Supports major payment networks, digital wallets and gift cards

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Payment security, receipt and notification options

mobile app payment methods

Location & In-Store Features

Provide accurate information and flexibility across locations

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Intuitive and interactive maps and content based on geolocation

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Maximize customer interactions with push notifications

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Accept scan to pay and loyalty options for in-store purchases

mobile app parent child locations

Loyalty, Offers & Promotions

Build brand loyalty and drive traffic by improving satisfaction

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Comprehensive loyalty, rewards and incentives engine

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Target customer segments with personalized offers and rewards

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Update and promote offers based on program performance

mobile app loyalty screen

Menu & Product Catalogue

Stylish and robust menu navigation to entice customers

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Visually appealing and highly flexible menu and product options

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Menu provides location-based product availability

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Intuitive “add to cart” upsell options

mobile app order ahead menu

Order Ahead & Delivery

Exceed customer expectations with convenient order ahead and delivery

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Save customers’ time with order ahead for in-store pick up or delivery

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Provide visibility on order progress, tipping options, etc

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Fulfill orders through your drivers or our cost-effective delivery partners

mobile app order ahead status screen

Strategic & Intelligent Upselling

Maximize sales through strategic upselling

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Strategic product upsells to promote new or high-margin items

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Use purchase patterns to determine relevant product pairings

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AI and predictive upsell functionality, in cart and at checkout

mobile app cart upsell

Surprise & Delight Your Customer

Stand above competitors through unique customer engagements

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Birthday rewards, win-back offers and special promotions

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Leverage program transaction data to power contests

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Increase customer participation through loyalty progress and achievements

mobile app customer engagement screen

Referrals & Ratings

Enhance satisfaction and build brand loyalty with customers

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Allow customers to provide actionable feedback

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Grow customer base through referrals and incentives

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Convert experiences into product and app ratings

mobile app referral code screen
Explore More
Engagement & Program Management Portal
Engagement & Program Management Portalarrow right

Power your business through targeted marketing, segmentation and personalization, financial reporting and so much more.

Order Management Tablet
Order Management Tabletarrow right

Manage engagement and operations at store-level with enhanced features, such as order and transaction control, and payment capabilities.

Integrated Solutions
Integrated Solutionsarrow right

Enhance your business with our integrated solutions, providing you access to industry leaders with diverse offerings.